terms of service

terms of service

Last Updated: February 12, 2025

Welcome to the AimallWorld website. The Site is operated by AimallWorld and provides an online shopping service for wigs and related products. Please read the following terms of service (“Terms”) carefully before using the Site. By accessing and using this website, you agree to be bound by these Terms.

1. Account Registration and Use

1.1 Registration Requirements:

Prior to making a purchase on the Site, you have the option of registering for an account or checking out as a guest.

Registering for an account requires true and complete personal information, and you are responsible for the security of your account.

1.2 Account Security:

You are required to keep your account information secure and may not transfer or lend your account to others.

If you become aware of any unauthorized use of your account, please contact us immediately.

2. Orders and Payments

2.1 Order Confirmation:

All orders are subject to confirmation by us and we reserve the right to cancel orders due to insufficient stock, payment problems or other reasonable cause.

2.2 Payment Methods:

We support Visa, MasterCard, PayPal and other secure payment methods.

The order amount will be debited after payment is completed.

2.3 Prices and Promotions:

All prices are as shown on the Site and are subject to change in accordance with market conditions.

Promotions may be adjusted or terminated at any time and are subject to change at the discretion of AimallWorld.

3. Logistics and Distribution

3.1 Distribution:

We provide worldwide delivery service, the specific scope is subject to the checkout page.

3.2 Delivery Time:

Standard delivery: 7-15 working days (adjusted according to the destination).

Fast delivery: 3-7 business days.

3.3 Delivery Delay:

We will notify you as soon as possible of delays due to force majeure, customs inspection or other special reasons.

4. Return and Exchange Policy

4.1 Returns and Refunds:

We offer a 7-day return and exchange guarantee on items that are unused and in complete packaging.

Refunds will be processed within 7-10 business days after we receive the return.

4.2 Non-Returnable Items:

Customized wigs, products that have been cut or worn cannot be returned or exchanged.

4.3 Return and Exchange Process:

Please contact customer service at support@aimallworld.com, providing the order number and reason for return.

5. User Behavior

5.1 Prohibited Behavior:

Do not abuse the services of this website in any way, including but not limited to fraud, malicious attacks, dissemination of false information, and so on.

No unauthorized use of the contents of this website for commercial activities.

5.2 Legal Liability:

Violation of these terms and conditions may result in account suspension or termination and possible legal liability.

6. Privacy and Data Protection

We respect your privacy and protect your personal information in strict accordance with the Privacy Policy.

7. Disclaimer

All products and services on this website are provided “as is” without any express or implied warranty of fitness for purpose, accuracy or availability.

8. Governing Law and Dispute Resolution

These Terms shall be governed by the laws of the Hong Kong Special Administrative Region.

In case of dispute, both parties shall negotiate and settle the dispute amicably, if no agreement can be reached, the dispute shall be submitted to the court of Hong Kong for judgment.

9. Modification of Terms

AimallWorld reserves the right to modify these Terms at any time, with such modifications becoming effective, and you are encouraged to review them periodically.

If you have any questions, please contact us at support@aimallworld.com.