At AimallWorld, we want you to stay informed about the status of your order every step of the way. Here’s how you can track your order with ease and know when to expect your beautiful new wig!
How to Track Your Order:
- Tracking Through Your Account
- Log in to your AimallWorld account.
- Go to the “My Orders” section in your dashboard.
- Find the order you’d like to track and click on it. You’ll see the tracking number along with the current status of your shipment.
- Tracking Through Your Order Confirmation Email
- After your order has shipped, you will receive a shipping confirmation email with a tracking number.
- Click on the tracking link in the email to directly view the delivery status on the carrier’s website.
- If your carrier offers a mobile app, you can track your order there as well!
- Track Using the Website
- You can also track your order directly from our website.
- Simply visit the Order Tracking page and enter your tracking number in the field provided.
- Click “Track My Order” to see the most up-to-date shipping information.
What to Expect After Placing an Order:
- Order Processing:
- Once you’ve completed your order, it typically takes 1-3 business days for us to process it. During this time, we’ll prepare your wig for shipment and update you once it’s on its way.
- Shipment Confirmation:
- After your wig has been shipped, you will receive an email with your tracking number.
- Depending on your shipping method, it may take up to 24–48 hours for tracking information to appear online.
- Shipping Status:
- You’ll be able to view the status of your order in real-time through the tracking link. Common tracking status updates include:
- Order Received: We’ve received your order, and it’s being prepared for shipping.
- In Transit: Your order is on its way to you!
- Out for Delivery: The carrier is delivering your package today.
- Delivered: Your order has arrived! Check your doorstep or mailbox.
- You’ll be able to view the status of your order in real-time through the tracking link. Common tracking status updates include:
What to Do If You Can’t Track Your Order:
- Tracking Number Not Found:
- It can take up to 48 hours after shipment for tracking information to appear in the system. If it’s still not showing, don’t worry. Just check again later or contact our customer support team for assistance.
- Lost Package:
- If your tracking shows that your package is marked as delivered but you haven’t received it, please check with your neighbors or local delivery carriers.
- If it still hasn’t turned up, please contact AimallWorld Customer Support immediately at support@aimallworld.com or +86 18081903317 so we can assist you further.
- Delayed Shipments:
- Occasionally, shipping delays can happen due to weather, high demand, or carrier issues. We’ll notify you if there are any significant delays. Please don’t hesitate to reach out to us for an update if you think there’s been a delay.
Need Help?
If you have any questions or need assistance tracking your order, please don’t hesitate to contact us:
- Email: support@aimallworld.com
- WhatsApp: +86 18081903317
- Live Chat: Available on our website during business hours.
We’re here to ensure your wig arrives safely and on time, so you can enjoy your beautiful new look!